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Shipping & Delivery Information

Postage:

"TBC": If your postage costs are not calculated in the shopping cart and TBC is seen please complete the sale and we will contact you with the cost of postage the same day, if you are not happy with the price we will happily refund the money.

Items purchased online will be shipped within 2 business days and will usually take between 5-10 working days to reach their destinations. Obviously longer delays are expected over public holidays and christmas time as postal services are closed and congestion is expected. In the event of an unexpected delay the consumer will be contacted immediately to be informed. 

P.S: When ordering Honda parts some unique/ older parts may be placed under backorder through Honda and therefore a longer delay may be expected than the 5-10 business days noted. If this is the case a staff memeber will be in contact with you A.S.A.P. 

*Henderson Mowers & Chainsaws also reserve the right to quote a higher fee for postage on Honda products when they are extremely heavy or large items.


Delivery & Pick-up

Henderson Mowers and Chainsaws provides an efficient delivery and pick up service available at your discretion. Due to the continuous changing of weight and diamensions of large machinery please call to obtain a quote for delivery. 

We can deliver and demonstrate new machinery in your backyard if you are in the Ballarat area, ensuring you know exactly what you are doing the first time you use your new equipment. While we can also pick up and drop off mowers that require maintenance too. 

No distance is too small! If your require delivery for a large item purchased from our website or store please call us on (03) 5331 1618 to arrange a quote today. 

We are also happy to load a mower onto a crate for your convenience if you would prefer to arrange your own courier to pick up the machinery. 


PLEASE NOTE: We also have a courtesy trailer and ramps available to customers free of charge. All that is required is you call and book the trailer prior to use and fill out a form on arrival, thanks.   

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