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COVID-19 Update

Covid Update:

As Victoria manages the outbreak of COVID-19 Henderson Mowers will adapt the way in which they operate both online and in-store to accommodate the ever-changing environment we find ourselves in.

Firstly, we would like to inform everyone that Henderson Mowers is still open for business during lockdown with some obvious changes taking place. Please read below our COVID-19 update that is broken down into two aspects; online and in-store.

Instore/ local:

Henderson Mower's extensive website allows you to browse and purchase your outdoor power equipment from the best brands in the game. If you are local there are many ways in which we can still supply you with the garden items you need. Please see the options below for non-ABN holders.

Workshop:

  • If you are seeking to have items serviced/ repaired we are still fully operational in the workshop and this aspect falls under an essential business. You can either drop units off or call to arrange a staff member to safely collect it from your home.

Retail:

  • Purchase online and opt. for click and collect. Our website allows you to add items to your cart and check out securely opting for a click and collection of your goods at either store.
  • Alternatively; you are also welcome to call either store where we have staff members operating the phones to help you at any opportunity. From here you can make a purchase over the phone where we can have the item ready to be placed in your car once you arrive.
  • Larger items (mowers, line trimmers, zero turns). These items when added to the cart online can allow you to select “local delivery” as an option when checking out through the cart. Where the items you are purchasing will be safely delivered to your door; fuelled, oiled and ready to go for a flat fee of $25.
  • Spare parts; there is a large number of spare parts which are not seen or available to purchase online – if you need any spare parts please call either store where our team of parts interpreters can assist you with your needs over the phone.
  • ABN holders are still allowed to enter stores during this period - we ask that people be mindful of the current environment, check-in, wear a mask and remain 1.5m from people at all times. 

Online:

Our online store is still fully functional during this period. Please be patient as dispatch and shipping is talking slightly longer than usual. We thank you guys for the support online during these tough times!

Our team is available to help with your purchases both online via email by using our contact us page or alternatively you can call either store or our online department to assist you with your needs. If the phone rings out, please leave a detailed message and a team member will endeavor to assist you as soon as possible.

 

Stay safe and happy shopping 😊

The Team at Henderson Mowers and Chainsaws. Pty. Ltd.

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