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Hi Customers,

This message is brief and provides clarity to our business situation during the COVID-19 out-break. Firstly, to our local customers of Ballarat we are pleased to announce that both our stores are operating as of normal; but, if you prefer, you can safely shop online and select “Safe Drop – Ballarat & Surrounding” as the delivery method for your goods. This allows you to shop online where items will then be delivered to your door; fuelled, oiled, assembled and ready to go (where applicable) for $25 extra.

To our online customers – Henderson’s ensures things are still going ahead as normal. So long as there is freight companies’ delivery, Henderson’s will be taking orders and packing your outdoor power equipment goods from the best brands to be delivered to your door. Please be patient though as some delays are expected during this time.

Happy shopping
The Team at Henderson Mowers & Chainsaws

Genuine Parts

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Henderson Mowers & Chainsaws makes available to the public a range of product brand parts diagrams/ catalogues for you to browse, order and explore. Henderson Mowers DOES NOT claim to have in-stock physically at their warehouse every part available for purchase in these diagrams. We do definately keep on the shelf in demand products and common parts although many of the parts you find will in-fact have to be ordered from the relevant company before being shipped to you. PLEASE be wary that because of this there can be delays in your order for a number of reasons as in most cases we may have to request your item to be sent to our warehouse prior to forwarding it onto you. Longer delays can also be expected if the relevant company in question does not have stock of the item at this time or it must come from overseas. Henderson Mowers is extrmely transparent and open about our shipping times and you will be contacted first if you order is expected to take longer than 15 business days to arrvie at your door. If you are concerned about the availability of items, shipping times or have any questions at all about your subsequent order you wish to place - please get in contact with us first prior to placing your order. 

We appreciate you shopping with a family owned and operated business within Australia! We hope you find this easy to use small engines parts diagrams helpful and easy to use allowing you to order genuine parts from a trusted Asutralian company and have them delivered to your door. Kind regards - The Team at Henderson Mowers & Chainsaws.

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